Technical Support Engineer

We are looking to hire an experienced, professional, motivated and efficient Technical Support Engineer to join our support team.

The ideal candidate would be expected to:

- hold a degree in computer science or equivalent;
- have a minimum of 2 years’ experience in a similar post;
- provide technical support on Microsoft server platforms including installation, configuration, upgrades and maintenance;
- be experienced on routers, firewalls, switches, server technologies, wireless infrastructure, IP telephony, installation as well as configuration;
- VMware and Hyper-V installation, configuration and monitoring;
- Office 365 and SharePoint configuration and monitoring;
- be familiar with network design and infrastructure; - document systems and / or network problems and resolution for future reference;
- be capable of working effectively under pressure, multitask and meet deadlines;
- be highly motivated, meticulous and possess excellent organizational and communication skills.

The following would be an asset to the role:

- industry certification from Microsoft, HP, Cisco, Mikrotik or other IT industry leaders;
- certifications including MCP, MCSA, MCSE, ITIL, CCNA & 3CX;
- a clean driving licence and own transport.

Send your cover letter and CV to: jobs@pcgeneration.com

Junior IT Support Officer

We are looking for a young and cheerful Junior IT Support Officer to join our support our team.

The ideal candidate would be expected:

- to be responsible, works on own initiative and is eager to learn and grow within the IT field.
- hold a diploma or degree in computer science or possess any IT related qualifications;
- provide technical support including installation, configuration, upgrades, maintenance, and cabling as well as repairing and replacing computer parts and other hardware located at our workshop or on-site, in a timely manner;
- document systems and / or network problems and resolution for future reference;
- maintain inventory of equipment and parts, as well as documentation;
- be fluent in written and spoken Maltese and English;
- be capable of working under pressure and meet deadlines;
- be highly motivated, meticulous and possess good organizational skills;
- have a clean driving licence and own transport.

The following would be an asset to the role:

- industry certification from Microsoft, HP, Cisco, or other IT industry leaders.

Send your cover letter and CV to: jobs@pcgeneration.com